Terms and Conditions

These Terms and Conditions ('Terms') govern your use of the Great Journey Tours website and services (collectively, the 'Services'). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Company Information

Great Journey Tours ('we', 'us', 'our') operates travel and tour-related Services. Contact details are provided in the 'Contact Us' section below.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use our Services. If you are booking on behalf of a minor, you represent that you are their parent or legal guardian or have appropriate authority.

3. Bookings and Payments

• All bookings are subject to availability and written confirmation.
• Prices are quoted in the currency stated at checkout unless otherwise specified.
• Deposits or full payments may be required to secure reservations. Unpaid balances by the due date may result in cancellation.
• You are responsible for providing accurate information during booking, including traveller names matching government-issued IDs/passports.

4. Cancellations and Changes

• Cancellation policies vary by tour and supplier. Specific terms will be communicated at the time of booking.
• Refunds, if any, will be processed according to the applicable policy and may exclude non-refundable fees.
• We reserve the right to modify itineraries due to operational requirements, safety, or circumstances beyond our control. Reasonable alternatives will be provided where possible.

5. Travel Documents and Insurance

• You are responsible for obtaining valid passports, visas, permits, and any other required travel documents.
• We strongly recommend comprehensive travel insurance covering medical, trip cancellation, interruption, baggage, and personal liability.

6. Health, Safety, and Conduct

• You must disclose any medical conditions that could affect your participation and follow guidance provided by our team or suppliers.
• We may refuse service or remove participants who engage in unsafe, illegal, or disruptive behavior without refund.

7. Third-Party Suppliers

Certain Services may be provided by independent third-party suppliers (e.g., hotels, transport operators). Their own terms and conditions may apply in addition to ours. We are not responsible for acts or omissions of such suppliers.

8. Liability

• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages.
• Our total liability arising out of or related to the Services will not exceed the amount you paid for the applicable booking.
• Nothing in these Terms limits liability that cannot be limited by law.

9. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by or licensed to us and protected by intellectual property laws. You may not use, copy, or distribute any content without prior written consent.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Changes to the Services

We may modify or discontinue the Services at any time with or without notice. Where changes materially affect a confirmed booking, we will endeavor to notify you promptly and offer suitable alternatives or remedies per the applicable policy.

12. Force Majeure

We are not responsible for failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, government actions, or other extraordinary events.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Great Journey Tours is established, without regard to conflict of laws principles. Disputes will be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

14. Contact Us

For questions about these Terms, bookings, or our Services, please contact us at: